|Title:||MO Columbia Operations Manager|
Kansas City, MO
Oversee, lead, & train a team of cleaners and their supervisory team. May perform custodial work in offices, warehouses, industrial areas, and other building interiors. Works within a team and individually to accomplish goals. Accountable for; building assessments, payroll reporting, account budgets, inventory control, staff scheduling, leadership and training of team members, problem resolution, reporting, safety, security, account upkeep, employee coaching / facilitation of corrective action and other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Quickly, appropriately and legally handle the day to day operations of a janitorial contract(s); written, oral, and electronic communication, report creation, budgeting, inventory control, flexibility within schedule, and regular travel within a designated service area.
2. Maintenance and upkeep of company vehicle.
3. Provide janitorial services requiring the ability to stand, walk, bend, climb, and lift / carry 35+ lbs regularly.
4. Excellent customer service and de-escalation techniques.
- Customer Service
- Quality Management
- Time Management
- Problem Solving
- High Ethical Standards
- Negotiation Techniques
- Performance Monitoring
- Coaching / Mentoring
Supervises Supervisors, Lead Cleaners, and Cleaners
The Manager performs their work in a variety of building settings; office, warehouse, theater, hospital, government, manufacturing facility, and other general public and private common areas.
Walks, sits, stands, bends, lifts, twists, and moves continually during working hours. Is subject to lifting / carrying over 35 pounds.
This position may travel nightly for the purpose, care, and supervision of one or more buildings within a specified geographical area. Employees are responsible for the care, reporting, and safe use of all company vehicles
Required Education & Experience
High School Diploma / GED with 2 years Managerial experience
or Associates Degree with 1 years Managerial experience
Preferred Education & Experience
1 year Cleaning experience
2-4 years Managerial experience
Additional Eligibility Qualifications
Must pass criminal background check.
Must pass Motor Vehicle Record check
Must pass initial and random drug screening.
Must possess Driver's License, Proof of Insurance and have a clean driving record.
Woodley Building Maintenance (WBM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. WBM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
WBM expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of WBM employees to perform their expected job duties is absolutely not tolerated.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.